Site Description
Business Focus
Areas of Specialty
Industry Experience
Representative Projects
Educational Qualifications

Professional biography

I have included this mini-bio to share a little about my professional background so that you may make up your own mind if you think I know "of that which I speak".

To be sure, I have done other things beside what is shown here, but this gives you the most important highlights.

Business Focus

• Integration of enabling (information) technology, processes and people into business operations
• IT assessments and package selection

• IT strategy development
• Management of technological change
• Identification and implementation of relevant performance measures

Areas of Specialty

• Project management
• IT strategy development
• IT package selection and implementation
• Process & performance improvements

• Performance measurement
• Quality management
• IT-system security and control
• Strategy evaluation
• Statistics and quantitative methods

Industry Experience

• Retailing, wholesaling & distribution (department stores, supermarkets, drug stores, importers, wholesalers/distributors)
• Health care and life sciences (hospitals, pharmaceuticals)
• Death care (funeral homes, cemeteries)
• Media and entertainment (publishing, TV production, games, video-distribution)

• Transportation (containers, general road and sea/shipping)
• Manufacturing (hard goods, medicinal health products, food processing)
• Services (telecom, engineering)
• Natural resources (fisheries and aquaculture, forestry, parks)
• Banking

Representative Projects

• Technical project manager for implementation of sales commission system for a large death care organization.
• Selection and/or implementation of various IT systems (e.g., payroll, HR, accounting and reporting) for a forest company, a chain of supermarkets, a food importer and a food/packaged goods importer.
• Interim MIS manager at drug wholesaler.
• Project manager for parallel implementation of a patient administration management system in five hospitals.
• Interim controller at a hospital responsible for acceptance testing of Oracle Financials system and quality assurance of production start-up phase in the finance area.

• IT-benchmarking of a bank data center.
• Development of a simulation model for the forms-based payment transaction processing at a bank to develop and test improvement strategies.
• Process improvement of a computerized direct mail system for book-clubs.
• Top to bottom organizational restructuring of a film- and TV-studio.
• Evaluation of global market potential for a fisheries and aquaculture company.
• Development of strategic options for a producer of digital maps, a subsidiary of an engineering consulting firm.
• Managed an audit services department.

Educational Qualifications

• MBA '92, Simon Fraser University, Burnaby, BC, Canada
• BA (Hon.Comm) '77, Simon Fraser University, Burnaby, BC, Canada